Labour Card Check in UAE: How to Check Your Labour Card Online

Labour Card Check in UAE allows workers to easily verify their work permit and employment information via the Ministry of Human Resources and Emiratisation (MOHRE). The official services of MOHRE are available to verify your labour card information, view your labour card number, check your electronic work permit, or verify the availability of your employment record. In the majority of cases, the primary body to hold these records is MOHRE; in other cases, it will be the appropriate free-zone authority. The online check is a good option if you do not wish to visit a service centre to verify your employment details. It can also assist you with the information you are missing or misinformed about, and when to reach out to MOHRE for help. 

Quick Facts About Labour Card Check

Detail	Information
Official authority for mainland private-sector workers	Ministry of Human Resources and Emiratisation (MOHRE)
Common term	Labour Card
Current related document	Electronic work permit
Main online service	MOHRE Inquiry Services
Useful information	Work permit details, employment information and related records
Mobile option	MOHRE UAE app
MOHRE Call Centre	600 590 000
Labour Claims and Advisory Centre	80084
Free-zone employees	Check with the relevant free-zone authority where applicable

MOHRE official inquiry portal offers services such as electronic work permit info, application status, employment contracts and other labour-related records. 

What Is a UAE Labour Card?

The employment/work-permit record of a worker is often referred to as a UAE labour card. The terms can be misleading, as current government services often refer to work permits or electronic work permits, and the UAE Government’s recruitment information still utilizes the term “work permits/labour cards.” 

In the UAE, the work permit is crucial for employees covered by MOHRE, as UAE law requires a work permit for anyone to be legally engaged in a job protected by the law. As per Federal Decree-Law No. 33 of 2021, Article 6, any work in the UAE may not be commenced, nor may an employer employ a worker without obtaining a required work permit from the Ministry pursuant to the provisions of this law. 

Labour Card or Electronic WPR may include employment-related information, including worker identification, permit, occupation, and validity information, as applicable to the service and record provided.

Is a Labour Card the Same as a Work Permit?

For everyday UAE searches, they can be used synonymously, but it’s best to use the terms as the government service you are accessing uses them.

Currently, the UAE Government provides information on the process under the headings of “work permit” / “labour card,” and MOHRE offers an electronic information service under the heading “Work Permit Information. 

This means that you will need to look for Labour Card Check if you want to find a service from MOHRE that will handle your electronic work permit, instead of a physical card.

How to Do a Labour Card Check Online

The best place to begin is the official MOHRE Inquiry Services website.

There are multiple categories of inquiries listed on the portal, such as Electronic Work Permit Information, Application Status, Establishment Information, Employment Offers, Approved Employment Contracts, and Other Labour Services. 

Step-by-Step Labour Card Check Through MOHRE

• Enter the official MOHRE Inquiry Services website.
• Check all the inquiry services.
• Select the service relating to Electronic Work Permit Information when you need your work-permit record.
• Fill in the data required for the chosen service.
• Fill in any security verification that is displayed on the page.
• Submit the inquiry.
• Check back the employment/ work-permit information received from the system.

The exact fields may vary from one inquiry service to another, so you must use the fields provided on the official page of MOHRE and not an older third-party screenshot or guide. MOHRE’s current inquiry portal has Electronic Work Permit Information in its services. 

Can I Check My Labour Card Through the MOHRE App?

Yes. The official MOHRE UAE mobile application offers queries and employment-related services for workers and employers. The published service description of the app contains the following services: labour card, work-permit status, company information, and employment-contract services. 

If checking is needed now, log in and utilize the services of your employee-related account. Current navigation and screen names may change as the application is updated; please use the current navigation and not a step-by-step video from an older version.

How to Find Your Labour Card Number

Often people scan a Labour Card Check to locate their labour card number.

If the employee’s records are available with MOHRE, then the number might be available in the MOHRE app or other services provided by MOHRE. According to previous directions by Gulf News and Khaleej Times, access to information on job and MOHRE labour-card details can be done via the MOHRE app. 

If you cannot get the number yourself, then it’s safer to seek official input from MOHRE than to type in personal data to an unofficially sponsored labour-card website. MOHRE has given the number 600590000 for its call centre and 80084 for the Labour Claims and Advisory Center. 

How to Check Your Labour Card Using UAE Pass

UAE Pass may also help access government-connected digital documents and services.

Gulf News published information that UAE Pass provides workers with a digital labour card, which can be displayed in the document section of the app. It also has an identifier feature of QR verification on the digital document. 

UAE Pass and government-service interfaces may change at any time, so the best option is to use the current ones that are shown in your UAE Pass account. It is important to note that if there is no labour card, then it does not mean your job is undocumented; you may need to have your record reviewed through the relevant employment authority.

How to Print or Get a Copy of Your Labour Card

An electronic work-permit record may be available for your personal records through MOHRE’s inquiry services, if needed.

Currently, the inquiry portal of MOHRE has the following list of inquiries: Print Electronic Work Permit. 

Guidance published in the UAE also explains how to utilise the MOHRE inquiry service for retrieval of an electronic labour-card/work-permit record and printing it off when needed. 

Don’t mistake a “new” physical labour card for a printed copy. The key is the underlying electronic record of employment/work permission held by the competent authority.

What Information Can You Check?

The information that you can access depends on the type of MOHRE service and your employment history. A labour-related inquiry may assist you to confirm information related to your employment and work permit.

Typically, important information is:

• Labour card/Work permit number
• Permit information
• The date of issue and expiration of the card.The card issue and expiration date.
• Employment details
• Occupation or profession
• Employer-related information
• Details of an employment contract, if available by the relevant service.

MOHRE’s official inquiry system provides access to separate services where it’s possible to access electronic work-permit information and to view an approved employment contract. 

This distinction matters. A Labour Card Check will not always be a Contract Check, Complaints Status Check, or Establishment Check. Choose the service matching what you need to know.

Labour Card Check by Passport Number

A passport number is required for some of MOHRE’s employment services, but it should not be taken for granted that all labour-card enquiries accept a passport number.

For example, MOHRE official View My Contract service asks for a transaction number, passport number, nationality, date of birth, and captcha. 

That service is particularly created to get an employment contract. It should not therefore be seen as a panacea for all work-permit or labour-card enquiries.

The system will request a transaction number; you can check this in your employment documentation. Do not repeat incorrect information – contact MOHRE if you do not have the information you need.

Labour Card Check Without a Labour Card Number

If you don’t have your labour card number, it doesn’t mean you can’t get help.

You can make use of the available services of MOHRE to verify the employment records in accordance with your situation, or you can directly contact MOHRE for assistance. The ministry has 600590000 as its call centre, and its Labour Claims and Advisory Center is 80084. 

There may also be workers who have their employment records managed by a free-zone authority instead of the regular MOHRE system. This is an important difference if an employee is not able to locate their record in MOHRE.

What If My Labour Card Is Not Showing?

Do not assume that your labour-card entry has been cancelled or that you have not been registered by your employer just because it doesn’t show up.

There are a number of situations that may impact the location of your employment record.

Your Employer Is in a Free Zone

The employment-related authorities and procedures will differ in free zones. According to the UAE Government, work-permit and residence-visa processes for foreign nationals working in free-zone companies are available in the relevant free-zone authority. It further mentions that there are some financial free zones, such as DIFC and ADGM, with their own employment laws. 

In this case, it may not be MOHRE.

Your Information Does Not Match

New work-permit applications may not always result in the final record you are looking for right away. MOHRE offers separate services for checking application status and information regarding work permits. 

Verify the application or transaction details provided by your employer before suspecting that there is a problem.

Your Information Does Not Match

A record may not be found when information entered into the online system is incomplete or inconsistent. Verify the information by referring to your official employment documents and enter the exact information that is required by the government service.

If it does not, please inform MOHRE via official channels.

Labour Card vs Emirates ID

Your Emirates ID and labour card are not the same document.

The Emirates ID is an ID card issued by the UAE federal identity system, and the labour card/work permit is related to the labour and employment authorization and the employment relationship.

In the UAE Government’s employment process, these are considered separate stages of the process: the staff member goes to medical fitness and applies for an Emirates ID, and the employer completes work-permit and labour-related procedures. 

Hence, it is not compulsory to enter the Emirates ID number automatically after entering the labour card number.

Labour Card and Employment Contract: What Is the Difference?

There is a difference between a work permit/labour-card record and an employment contract.

The work permit is the authorization of employment, and the employment contract is the agreement of the terms of employment between the employer and employee.

The UAE Government states that there are four formal steps involved in the employment process, which are the job offer, employment contract, work permit, and work visa, all of which are executed in the private sector. It also clarifies that once the contract stage is reached, the employer cannot modify or substitute any of the conditions of the offer without the consent of the employee, in accordance with the law. 

MOHRE has set up a separate service to view an approved employment contract. 

When you have to check your salary, job title, contractual terms, or other employment conditions, it can be just as important to check the contract as it is to check the labour-card/work-permit record.

Why Should You Perform a Labour Card Check?

It’s important to review your employment history regularly to check for any discrepancies.

For instance, you might want to check your information at the time of:

• Taking up employment in the private sector for the first time
• Re-establishment or job change of livelihood
• Determining if a work-permit process has been completed or not
• Verification of authority’s employment data
• Retaining copies of your work documents
• Reading and preparing data for another official application

Employers must have the appropriate work permit for those covered by the law before hiring them on; accurate work permit records play an essential role in lawful employment, the UAE Government states.

Labour Card Check for Free-Zone Employees

One of the common errors is that many think that every employee in the UAE will have a labour-card record available in MOHRE.

The UAE Government further specifies that the rules and procedures of the relevant free-zone authority may apply to the employees of the free zone. It also identifies DIFC and ADGM as financial free zones with independent employment regulatory frameworks. 

If your employer is a free zone registered company and your data are not available in MOHRE, the first step is to make sure you know the authority in which your company is registered for employment.

This separation can save time and stop workers from assuming that an unavailable MOHRE record is proof that there is no employment authorization.

What to Do If Your Labour Card Details Are Wrong

If the information on labour-card / work-permit seems wrong, check the information against the official records of your employment.

If the discrepancy is real, request your employer’s HR to look into the record, or your employer’s authorized representative. MOHRE offers services to renew work permits and employment contracts as per the requirements. 

MOHRE provides a list of official assistance:

• Call Centre: 600590000
• Labour Claims and Advisory Center: 80084
• Email: ask@mohre.gov.ae 

Avoid using an unofficial site that says it can provide confidential labour-card data. If personal employment information is concerned, use the official MOHRE portal, the official application, or the employer authority of the employer.

Conclusion

Labour Card Check is a verification process that confirms your UAE work permit and employment information via the relevant government body. The main authority in the case of employees in the private sector on the mainland is MOHRE for electronic work permit and employment records. To verify the information on your labour card number, electronic work permit, contract information, or the employment record, you can use the relevant MOHRE service. If your record is not located, ensure that your employer is operating under a free-zone authority, as different systems might apply. In case of any unresolved issues, please reach out to MOHRE’s official call centre (available 24/7) at 600590000 or the Labour Claims and Advisory Center at 80084.

Frequently Asked Questions 

How can I check my labour card in the UAE?

The official MOHRE Inquiry Services portal can be used as a starting point, and the appropriate electronic work-permit/inquiry or labour-related inquiry can be selected. MOHRE also offers employment services via its mobile app. 

Is a labour card the same as a work permit?

Generally, these terms are used as synonyms when considering UAE employment, but the government services include mainly the work permit and electronic work permit. In fact, the UAE Government itself refers to “work permits/labour cards” to describe the mainland recruitment process. 

How do I find my labour card number?

You can find it via the MOHRE app or through the relevant employment service of MOHRE depending on the employment history. If it is unavailable, please call MOHRE at 600590000 for help. 

Can I check my labour card online?

Yes. MOHRE offers online enquiry services, such as Electronic Work Permit Information and the ability to print an electronic work permit. 

Can I check my labour card with my passport number?

The specific information needed from a passport varies according to the service in question in some MOHRE services. For instance, the official contract-viewing service needs a transaction number, passport number, nationality, and date of birth. 

Can I check my labour card through UAE Pass?

UAE Pass can be used to access government-related digital documents and services. It has also been mentioned in published guidance that one can access a digital labour card in the documents section of the UAE Pass. 

What if my labour card does not appear on MOHRE?

Verify that your employer is registered with MOHRE or has an authority from the Free Zone. Employment in the free zone can be recorded under the free-zone authorities’ jurisdiction and without any fee. 

Can I print my UAE labour card?

MOHRE has an inquiry portal with a service in which electronic Work Permits can be printed. An electronic copy of the record is available and may be printed when requested by the service. 

Is an Emirates ID the same as a labour card?

No. Emirates ID is an identity document, and a labour card/work permit is for authorization of labour. They are not part and parcel of the UAE work permit and residency procedures. 

What is the MOHRE labour card helpline?

This number is the official contact number for MOHRE, as shown on their official contact page, which is 600590000. It also provides the reference number 80084 for the Labour Claims and Advisory Centre.